Last Updated: August 19, 2026
Welcome to NATEC Global Exports, a concern of NATEC Development Ltd. These Terms & Conditions govern your use of our website, products, services, and business communications.
By accessing our website, submitting an inquiry, requesting a quotation, or placing an order with NATEC Global Exports, you agree to these Terms & Conditions.
1. Company Information
Company Name: NATEC Global Exports
A Concern of: NATEC Development Ltd.
Location: Gazipur, Bangladesh
Phone: +880 1738-614256
Email: info@natecglobalexports.com
Website: www.natecglobalexports.com
2. Website Use
You may use this website for lawful purposes only.
You agree not to:
- Use the website for fraudulent or unlawful activities.
- Provide false or misleading information.
- Attempt to gain unauthorized access to our website or systems.
- Copy, reproduce, or commercially exploit our website content without permission.
- Upload viruses, malicious code, or harmful content.
- Interfere with the security or normal operation of the website.
NATEC Global Exports reserves the right to restrict or terminate access to the website if these terms are violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, colors, and other information displayed on the website are accurate.
However, product information may change without prior notice.
Because many of our products are handmade or made using natural materials such as jute, bamboo, cane, and wood, minor variations in:
- Color
- Texture
- Shape
- Size
- Pattern
- Wood grain
- Finish
may naturally occur.
Such minor variations do not necessarily constitute a product defect.
4. Product Availability
All products are subject to availability.
NATEC Global Exports reserves the right to:
- Modify product specifications.
- Change product pricing.
- Discontinue products.
- Limit order quantities.
- Refuse or cancel orders where necessary.
For bulk, OEM, and private-label orders, product availability and production capacity will be confirmed separately.
5. Orders & Quotations
Submitting an inquiry or quotation request does not automatically create a confirmed order.
A quotation may include:
- Product specifications
- Quantity
- Price
- MOQ
- Packaging
- Customization
- Production time
- Shipping terms
- Payment terms
- Estimated delivery time
An order will only be considered confirmed after the relevant specifications, pricing, payment terms, and other commercial conditions have been agreed upon by both parties.
6. Pricing
Prices may vary depending on:
- Order quantity
- Product specifications
- Customization
- Packaging
- Branding requirements
- Shipping destination
- Shipping method
- Raw material costs
- Currency exchange rates
- Applicable taxes and duties
Website prices may not include international shipping, customs duties, taxes, or other destination-country charges unless specifically stated.
The final price will be confirmed through an official quotation, invoice, or order confirmation.
7. Payment
Payment terms may vary depending on the product, order quantity, destination, and type of transaction.
For international, bulk, OEM, or private-label orders, payment may be required according to the agreed commercial terms.
Production may begin only after the required payment or deposit has been received and confirmed, where applicable.
Bank charges, payment processing fees, currency conversion fees, and other transaction-related charges may be payable by the buyer unless otherwise agreed in writing.
8. Order Cancellation
Cancellation requests must be submitted as early as possible.
Orders that have not entered production may be considered for cancellation on a case-by-case basis.
Once production, customization, OEM, or private-label manufacturing has started, cancellation may not be possible.
Any approved cancellation or refund will be handled according to our Refund & Return Policy and the specific commercial agreement.
9. OEM & Private Label
NATEC Global Exports may provide OEM and private-label manufacturing services.
Buyers may provide:
- Logos
- Brand names
- Packaging designs
- Labels
- Artwork
- Product specifications
- Measurements
- Custom requirements
The buyer is responsible for ensuring that all materials, trademarks, logos, designs, and instructions supplied to us are legally authorized for use.
NATEC Global Exports will not knowingly manufacture or supply products that violate applicable laws or third-party intellectual property rights.
10. Shipping & Delivery
We may arrange international shipping through appropriate logistics or shipping partners.
Delivery dates and timelines provided by NATEC Global Exports are estimates unless a specific guaranteed delivery commitment has been agreed upon in writing.
Delivery may be affected by:
- Customs clearance
- Port congestion
- Carrier delays
- Weather
- Government restrictions
- Transportation problems
- International logistics disruptions
- Production delays
- Other circumstances beyond our reasonable control
Shipping delays caused by circumstances outside our reasonable control do not automatically qualify for a refund.
11. Customs, Duties & Taxes
International buyers are responsible for understanding the import requirements of their destination country.
Unless otherwise agreed in writing, the buyer may be responsible for:
- Import duties
- Customs fees
- VAT
- Local taxes
- Import permits
- Certifications
- Destination-country regulatory requirements
NATEC Global Exports does not guarantee that every product will be approved for import into every country.
Buyers should verify applicable import requirements before placing an order.
12. Inspection & Product Claims
Buyers should inspect their shipment after receiving it.
If a buyer believes that products are damaged, defective, incorrect, or materially different from the confirmed specifications, the buyer must contact NATEC Global Exports and provide proper evidence.
Evidence may include:
- Clear photographs
- Unedited videos
- Photos of shipping packaging
- Shipping documents
- Order or invoice information
- Product quantity evidence
- Other relevant documentation
No refund, replacement, or compensation will be provided without proper and verifiable proof of the claimed issue.
All claims will be reviewed individually.
13. Returns & Refunds
Returns and refunds are subject to our Refund & Return Policy.
In particular:
- Change of mind does not automatically qualify for a refund.
- Customized, OEM, and private-label products may be non-returnable.
- Refund requests require proper supporting evidence.
- Minor handmade or natural variations generally do not qualify for a refund.
- Shipping charges, customs duties, taxes, and third-party charges may be non-refundable.
- Approved refunds will be processed according to the applicable payment method and commercial terms.
For complete details, please refer to our Refund & Return Policy.
14. Intellectual Property
All content on the NATEC Global Exports website, including:
- Company name
- Logo
- Text
- Graphics
- Images
- Product descriptions
- Website design
- Layout
- Videos
- Brand materials
is owned by, licensed to, or used with permission by NATEC Global Exports unless otherwise stated.
No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission.
15. Buyer-Provided Intellectual Property
If a buyer provides a logo, trademark, artwork, packaging design, photograph, or other intellectual property, the buyer confirms that they have the necessary rights and authorization to use it.
The buyer will be responsible for claims resulting from unauthorized use of intellectual property supplied by the buyer.
16. Third-Party Services
Our website may contain links or integrations with third-party services, including payment providers, shipping companies, social media platforms, analytics services, or other external websites.
NATEC Global Exports does not control or guarantee the availability, accuracy, security, or privacy practices of third-party services.
Users should review the applicable terms and privacy policies of those third parties.
17. Privacy
We respect the privacy of our customers, visitors, buyers, and business partners.
Information submitted through our website may be used for legitimate business purposes, including:
- Responding to inquiries
- Preparing quotations
- Processing orders
- Providing customer support
- Managing business relationships
- Arranging shipping
- Meeting legal and regulatory requirements
We do not sell or rent personal information to third parties.
Please review our Privacy Policy for more information.
18. Force Majeure
NATEC Global Exports shall not be responsible for delays or failure to perform its obligations caused by circumstances beyond our reasonable control.
Such circumstances may include:
- Natural disasters
- Floods
- Fires
- War
- Civil unrest
- Government restrictions
- Strikes
- Epidemics or pandemics
- Port closures
- Transportation disruptions
- Supply-chain disruptions
- Significant raw-material shortages
- Power failures
- Other unforeseen events
Where reasonably possible, we will communicate with affected buyers and attempt to find an appropriate solution.
19. Limitation of Liability
To the maximum extent permitted by applicable law, NATEC Global Exports shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
This may include loss of:
- Business opportunities
- Profits
- Revenue
- Data
- Contracts
- Business reputation
Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded under applicable law.
20. International Buyers
International buyers are responsible for providing accurate:
- Name
- Company information
- Contact details
- Shipping address
- Billing information
- Product requirements
- Import documentation
Buyers are also responsible for ensuring that products ordered from NATEC Global Exports comply with the laws and regulations applicable in their destination country.
Any specific compliance, certification, labeling, or packaging requirements must be communicated before the order is confirmed.
21. B2B Transactions
NATEC Global Exports primarily operates as a B2B export and sourcing company.
Where a transaction is conducted between businesses, the buyer confirms that they have the authority to enter into the transaction on behalf of their organization.
Specific commercial agreements, quotations, invoices, purchase orders, or written confirmations may contain additional terms applicable to a particular transaction.
Where there is a conflict between these Terms & Conditions and a specific written commercial agreement, the specific agreement may take precedence for that transaction.
22. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Bangladesh.
Any dispute should first be addressed through good-faith communication and negotiation between the parties.
If the dispute cannot be resolved amicably, it may be subject to the appropriate courts or legal authorities having jurisdiction in Bangladesh, subject to applicable law.
23. Changes to These Terms
NATEC Global Exports reserves the right to update or modify these Terms & Conditions at any time.
Updated terms will be published on this website with a revised Last Updated date.
Continued use of the website after an update means that you accept the revised Terms & Conditions.
24. Contact Us
If you have any questions regarding these Terms & Conditions, products, orders, quotations, OEM/private-label services, shipping, or export procedures, please contact us.
NATEC Global Exports
A Concern of NATEC Development Ltd.
Address: Gazipur, Bangladesh
Phone: +880 1738-614256
Email: info@natecglobalexports.com
Website: www.natecglobalexports.com
Exporting Quality, Building Trust
© 2026 NATEC Global Exports. All Rights Reserved.